We Value Your Privacy
1. Information We Collect
We only collect the minimum information needed to provide the service, including: the email address you provide at registration; device identifiers and version numbers from the client; and connection logs used for troubleshooting (which never contain your activity content).
2. How We Use Information
The information we collect is used only to:
- Manage your account, subscriptions, and renewals
- Locate and fix connection issues to keep the service stable
- Improve the product experience and service quality
3. Zero-Log Commitment
We adhere to a strict no-log policy: we do not record the websites you visit, your search history, or your transmitted content. All traffic is encrypted through a tunnel that no third party — including us — can inspect.
4. Information Sharing
We never sell or share your personal information with third parties without your explicit consent, except as required by law or by court order.
5. Data Storage & Security
Your information is stored on protected servers and safeguarded with access controls and encrypted transmission. We review our security practices regularly to prevent data breaches.
6. Your Rights
You have the right to:
- Access and correct your personal information
- Delete your account and related data
- Withdraw your consent for data processing
7. Cookies & Local Storage
The official website uses necessary cookies and local storage to keep you signed in and support basic features. You can clear or disable them in your browser at any time.
8. Contact Us
If you have any questions or suggestions about this privacy policy, contact us at support@falemon.net and we will respond within 5 business days.